See exactly what happened to your certificate emails

Real-time delivery status for buyer and artist emails — now you know if they were sent, delivered, bounced, or failed.

What's New

Emails about your certificates now come with delivery visibility. When you navigate to a certificate, you'll see a live status badge for both the buyer invitation and artist signature request — showing whether each email is sending, sent, delivered, bounced, or failed.

If an email doesn't send right away, the interface explains why: maybe the artist hasn't signed yet, or the certificate is still waiting for blockchain verification. This removes the guessing game about whether your messages actually reached their recipients.

Behind the scenes, we've fixed a critical durability bug where emails could be marked "sent" in our database before Resend actually received them. Now every email goes through a claim-then-send pattern with webhook-based delivery verification, so failed sends automatically retry rather than silently disappearing.